Contact Center Personal Banker in Brookfield, WI

BMO Harris

Position Title: Contact Center Personal Banker

Location: 235 N. Executive Drive, Brookfield, WI

Full-time 40 hours per week

Salary: $33,000 a year

Shifts: various shifts available

Start date: Aug. 4, 2014 or Sept. 2, 2014

Bilingual in Spanish is highly preferred but not required

 

  1. bmoharris.com/careers

Job ID: 1400019184 and 1400019185

 

Job Description

 

  • Answer all incoming calls through BMO Harris Customer Contact Center in a prompt and professional manner.
    • Provide excellent customer service while assisting department in meeting service levels and achieving own service goals.
    • Exhibit thorough knowledge of bank products and services and make appropriate suggestions to customers to enhance their banking relationship.
    • Ability to be flexible as call volume dictates and always be willing to put the customer first.
    • Handle basic bank transactions relative to a contact center environment and personal banker functions in regards to setting up services and deposit accounts.
    • Remain well versed in all marketing initiatives and communicate with customers regarding current products and services.

Key Accountabilities
90% answer all incoming calls in prompt and professional manner
10% Process paperwork in accurate and timely manner
Authorities
• Answer inbound calls and respond to inquiries in a prompt and courteous manner.
• Develop a working knowledge of contact center processes and procedures.
• Listen effectively to customer inquiries and determine appropriate action to respond.
• Take ownership of calls and follow up with customers whose requests require additional research.
• Analyze customer relationships to suggest products and services that enhance the customer’s banking relationship.
• Work efficiently in a multi-tasking environment, maintaining a positive and professional attitude toward change.
• Ability to be flexible as call volume and special events dictate, including weekend and holiday staffing.
• Maintain knowledge of all Marketing promotions with ability to cross sell products and services, utilizing features and benefits.
• Cross Functional Relationships
• Personal & Commercial, On-line Banking

 

Qualifications – External

 

  • High School Diploma  – some college preferred
    • 2-3 years work experience in customer service environment
    • Computer knowledge
    • Solid interpersonal and communication skills
    • Effective organizational and time management skills
    • Strong problem-resolution skills
    • Flexibility to work overtime, weekends and holidays

 

 

Brewers Two Cafe in Pewaukee, WI is hiring

brewers coffee
Job Description: Customer service, Barista, Sandwich / food Prep, cleaning.
Looking for energetic, friendly, outgoing personality.
Pay range is $8-10 per hour. 10-20 hours per week.
Immediate availability.
We work well with school schedules.
Please contact Ellen at 262-719-5107 for more information or to apply.

Campus Vote Ambassador (CVA) at UW-Waukesha

Campuscompact

 

 

Organization: Wisconsin Campus Compact, Campus Election Engagement Project

Incumbent Status: Must be a currently enrolled student your institution

Selection Process: Collaboration between campus leadership and WiCC Staff

Terms of Office: August 25 – November 11

Total Payment: $750 stipend

Hours Per Week: 175 total hours (approximately 15 hours per week)

Duties and Responsibilities:

• Collaborate and partner with the students and staff organizing election engagement efforts on your campus.

• Schedule weekly check-in with statewide project coordinator and complete tasks as assigned.

• File a daily hour log for September, October, and November to be approved by the statewide project coordinator.

• Beginning of Fall Semester:

o Learn Wisconsin voter registration laws and become a Special Registration Deputy in the city of your college or university o Prepare semester plan to be approved by the statewide project coordinator o Schedule and organize fall class raps, reserve tables, and recruit volunteers

• September 1 – October 15 o Register voters via class raps, tabling, canvassing, among other methods, as outlined in the semester plan

o Scan all completed voter registration forms and submit them to the state office o Phonebank to correct incomplete voter registration forms o Continue to recruit and train vote volunteers

o Drop off completed voter registration forms to your City Clerk

• October 16 – Election Day o Get Out the Vote (GOTV) work

§ Collect voter pledge cards

§ Phonebank to confirm registration status and inform students their polling location

o Attend post-election debrief and complete evaluations of CVA work, to be submitted to the statewide project coordinator by November 11th

Requirements:

• Willing to collaborate with your campus partners and Wisconsin Campus Compact staff

• General interest in grassroots organizing and voter registration • Flexible with job tasks

• Flexible with time commitments and able to meet hours requirement

All interested candidates please email a resume david.vines@uwex.edu along with two references and a short paragraph describing your interest in the position.

Contact Center Personal Banker

BMO Harris

 

 

Position Title: Contact Center Personal Banker

Location: 235 N. Executive Drive, Brookfield, WI

Full-time 40 hours per week

Salary: $33,000 a year

Shifts: various shifts available

Start date: Aug. 4, 2014 or Sept. 2, 2014

Bilingual in Spanish is highly preferred but not required

 

Job Description

 

• Answer all incoming calls through BMO Harris Customer Contact Center in a prompt and professional manner.  • Provide excellent customer service while assisting department in meeting service levels and achieving own service goals.  • Exhibit thorough knowledge of bank products and services and make appropriate suggestions to customers to enhance their banking relationship.  • Ability to be flexible as call volume dictates and always be willing to put the customer first. • Handle basic bank transactions relative to a contact center environment and personal banker functions in regards to setting up services and deposit accounts.  • Remain well versed in all marketing initiatives and communicate with customers regarding current products and services.

Key Accountabilities 90% answer all incoming calls in prompt and professional manner 10% Process paperwork in accurate and timely manner

Authorities • Answer inbound calls and respond to inquiries in a prompt and courteous manner. • Develop a working knowledge of contact center processes and procedures. • Listen effectively to customer inquiries and determine appropriate action to respond. • Take ownership of calls and follow up with customers whose requests require additional research. • Analyze customer relationships to suggest products and services that enhance the customer’s banking relationship. • Work efficiently in a multi-tasking environment, maintaining a positive and professional attitude toward change. • Ability to be flexible as call volume and special events dictate, including weekend and holiday staffing. • Maintain knowledge of all Marketing promotions with ability to cross sell products and services, utilizing features and benefits. • Cross Functional Relationships • Personal & Commercial, On-line Banking

 

Qualifications – External

 

• High School Diploma  – some college preferred • 2-3 years work experience in customer service environment • Computer knowledge • Solid interpersonal and communication skills • Effective organizational and time management skills • Strong problem-resolution skills • Flexibility to work overtime, weekends and holidays

For details contact:

Thsering Wangno | Recruiting Consultant

Talent Acquisition | BMO Financial Group

Direct: 612-508-8665 | Fax: 855-322-1722

thsering.wangno@aonhewitt.com | www.bmo.com/careers

 

Camp Leader-Camp Yellow Ribbon Job Opening at Easter Seals Southeast Wisconsin in Oconomowoc, WI

easterseals

Position: Camp Leader-Camp Yellow Ribbon
Company: Easter Seals Southeast Wisconsin
Job Location(s): Oconomowoc, WI
Start Date: 08-11-2014
Special Notes/Instructions: Please email resumes to: heatherw@eastersealswise.com
Employment Term: Temporary
Employment Type: Full Time
Starting Salary Range:
Salary/Benefit Notes: This is a one week overnight camp paying a $210 stipend
Required Education: High School or Equivalent
Required Experience: 1 to 20+ years
Required Security Clearance: None
Related Categories: Volunteer, Seasonal/Temporary

Position Description

 

The Camp Leader – Camp Yellow Ribbon is responsible for assisting participants and conducting group activities while maintaining a safe, supportive and comfortable setting. The incumbent will perform this role in a week-long, overnight camp environment at the Indian Mound Reservation Boy Scouts Camp Grounds.

ESSENTIAL DUTIES (FUNCTIONS) include the following:

? Interacts with participants in a respectful, age-appropriate, and culturally-appropriate manner by honoring participant preferences and requests, in conjunction with behavior plans and care information.

? Provides interesting and stimulating program activities that are appropriate for most participants, which includes planning the daily schedule of activities in advance, and completing recordkeeping as assigned (attendance, activity schedule, etc.).

? Supports participants with ADLs (toileting, bathing, ambulating, transfers, feeding, changing clothes, etc.).

? Reports all possible cases of illness to Respite Supervisor, and provides assistance to participants that become ill.

? Ensures the safety of each participant by monitoring activities, maintaining a sanitary, clutter-free environment, and participating in safety training and emergency drills.

? Reports suspected abuse, neglect and exploitation of participants immediately per program and agency policies and procedures.

? Maintains program areas, supplies, and equipment ensuring that they are clean/disinfected stocked/replenished, and in good working order daily.

? Stays abreast of emergency procedures and/or updates for each program scenario to ensure awareness of protocols in the event of an emergency.

? Engages in assigned meeting, professional development, and training.

? Participates in assigned meetings, professional development, and training as required.

 

QUALIFICATIONS:

To perform this job successfully, an individual must be able to carry out each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

? High school diploma, GED, or HSED required.

? A minimum of one (1) year of experience working with individuals with disabilities and leading recreation activities preferred.

? A minimum of one (1) year of experience working with military or veteran population preferred.

? Successful drug and TB test is required.

? Valid driver’s license and reliable transportation with proof of insurance preferred.

? A Criminal Background Check must meet the requirements of the State of WI licensure for day programming.

 

Please apply online:

http://www.milwaukeejobs.com/j/t-Camp-LeaderCamp-Yellow-Ribbon-e-Easter-Seals-Southeast-Wisconsin-l-Oconomowoc,-WI-jobs-j7833445.html

 

E College Fitness Scholarship

scholarship

Scholarship Applicants Needed for Final July 2014 Cash Scholarships

$700.00 Cash Scholarships

NOTICE: Easy scholarship to apply for so do it today and don’t take this one for granted! NO PURCHASE NECESSARY. Simply read and follow instructions below.

 

If instructions are not followed your application will not be considered.

Up to SEVEN 700.00 Cash Scholarships for 2014

.

ANY future or current student (grad or undergrad) that has been accepted or attends a University, Community College, Technical/Trade College, may apply.

Also, up to the first 10 applicants of each deadline month (see below) will receive

 

one free product of their choice from sent via email.

Contact your school’s scholarship office and request an application or apply online at

 

http://www.ecollegefitness.com/scholarshipawards2.html

you may download the scholarship application there as well.

REMAINING POSTMARKED 2014 DEADLINE:

 

Tuesday, July 8, 2014 (Apply Now LAST DEADLINE OF THIS SCHOLARSHIP CYCLE)

 

 

 

Residential Energy Services Consultant with WE Energies in Fort Atkinson, WI

 

we energies

Requisition Number 1124BR
Job Title Residential Energy Services Consultant Temporary
Location Fort Atkinson Service Center
Business Unit Customer Service
No. of Positions 1
External Job Duties This position is a 2-year assignment located in Fort Atkinson, WI. Starting pay: $19.80/hr. Typical hours are between 7 a.m. – 4 p.m., Monday-Friday. The Residential Energy Service Consultant will proactively manage inquiries for residential and small commercial customers to ensure the delivery of excellent customer service. This position will manage customer expectations while being the customer advocate within We Energies for new service installations, facilities relocations, rewires and other issues. The Residential Energy Service Consultant position will also initiate, track and monitor the progress of work requests and consistently communicate with the customer. Other duties include scheduling outages, responding to billing questions and researching rates as well as offering other energy saving services and programs to our customers. Personal vehicle required to travel daily within surrounding service territory (50-60 miles).
Education/Experience Requirements Applicant must have an Associate Degree or equivalent education in engineering, marketing, business administration, or finance; and must have at least three years of customer contact experience. Official transcripts are required and should be submitted at the time of your application.
Requirement Notes Applicant must have a valid driver’s license and meet the company’s requirements for driving. For positions in some locations, applicants must comply with D.O.T. Part 199 Pipeline drug and alcohol testing requirements.
Removal Date 07-12-2014

 

We Energies is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

To be considered for this position, candidates must apply online. Be sure to follow all instructions. Go to: http://www.we-energies.jobs.All applications must be received no later than July 12, 2014.

 

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